BEFORE YOU BUY IT
Student note: If you are buying a ticket with Student Price, you must show a valid Student ID in the door of the bus before departure. If you fail to do so, you will need to pay the difference between Student and Adult Price in the bus before departure.
The dates here in our online sales system are updated every Monday.
BUYING YOUR TICKET
STEP-BY-STEP TO BUY YOUR TICKET:
1 – Contact us by BEFORE buying your ticket to check if we still have available seats. Phone, Whatsapp, Facebook or Instagram: +353899605049 – +353851902973 – www.facebook.com/gabystour – www.instagram.com/gabys_tour
2 – Select your tour in the box below
3 – Write the name and telephone of ALL passengers and click on BUY NOW
4 – Select the number of tickets you need (quantity). Click on Continue
5 – Paypal Login: on this part, as we use Paypal to receive payments, it may ask you to login in your Paypal Account. If you have an account you can simply login and finish the payment. If you dont have it, you can either create one or just click on the button below saying Pay With Debt Or Credit Card.
6 – It will ask then your card information. Fill the form and finish the payment.
Please note that a small booking fee (2.9%+0.35c) is applied on tickets purchased online.
7 – Finished! You will see the screen saying Payment Completed.
8 – Please let us know by phone, whatsapp or facebook that you finished the payment just to make sure we have seen your payment and completed your booking. You don’t need to print anything. Just please ask the passengers to bring their ID so we can check them on the list in the bus.
MEETING POINT & TIMES
Our meeting point is on Jervis Street in front of the pub The Church Bar, Dublin 1, Dublin, Ireland. It’s only 5 minutes walking from Temple Bar, The Spire on O’Connel Street or Parnell Street. We always ask everyone to be in the meeting point 15 min prior departure.
– Cliffs of Moher & Galway – Meeting Point at 6.45am, departure at 7am and return at 8pm approx.
– Giant’s Causeway & Belfast – Meeting Point at 7.45am, departure at 8am and return at 8pm approx.
– Wicklow Tour – Meeting Point at 8.45am, departure at 9am and return at 5.30pm approx.
THANK YOU FOR CHOOSING GABY’S TOUR!
OUR POLICY – TERMS & CONDITIONS
REFUND & DATE CHANGE
Please note all of our tickets are NON REFUNDABLE and DATES NOT CHANGEABLE. If you really need to cancel your tour, please get in touch with us up to 48 hours before departure time and we will analyze each case and each situation. Exceptions may be made in extreme circumstances as sickness, flight delay, natural disaster, etc. Being called to work is not accepted as an extreme situation. Please note that if you got a free ticket for one of our tours after buying your own ticket, this is not accepted as a reason to get a refund of the payment. Any cancellations made within 0-24h of the departure time will not be refunded. In case of an extreme situation, the customer may be entitled to a partial refund, discounting administrative fees by the last minute cancellation. Proof of these circumstances will be required. Any refund which has been agreed with Gaby’s Tour will be made in 28 days since the day of the agreement. Paypal fees and card machine fees are not refundable. If for any reason you are not able to join the tour, you can re-book your own ticket for yourself (not friends) for any other day we have the same tour available paying only the re-booking fee of is €30pp instead of full price. in our website or office instead of full price again. Please note you can not pass the ticket you missed to another person. If you want to rebook it the 2nd ticket has to be on your name and for the same tour you booked previously.
SPECIAL NOTE – CORONA VIRUS COVID-19
There is currently no change to normal travel advice issued by the Irish, EU or US authorities regarding travel to or within Ireland. Our tours are operating as normal. Accordingly, standard terms and conditions on tickets continue to apply. We would like to reassure customers that our existing policies and procedures are in line with the guidance provided by the World Health Organisation (WHO) and Irish Health Service Executive (HSE).
As explained above, tickets are non refundable and date not changeable. In case of an extreme situation you must contact us up to 48 hours prior to departure time to ask for a refund and we will analyze each case.
TIME & DEPARTURE
The responsability to arrive in the meeting point 15 minutes prior departure is of the passenger. Departure times are stated here on the website, on the posters and on each ticket. The tours will leave on the departure time and will not wait for any passenger who is not present in the meeting point (regardless of payment received). No refund will be made if a passenger don’t show up on the stated day and time and the tour will not be re booked.
The fee to re-book a ticket is €30pp which have to be paid in advance to have a second booking done. Be aware the public tranport in Dublin is not so good in the weekends, so please make sure you check times of buses, trains and luas. If you don’t have public transport to arrive on time, you need to organize a taxi, uber, transfer, hostel/hotel, a friend’s house to stay the night before, etc. Tickets will not be refunded in case you realize there’s no public transport to arrive on time after buying it. You must check that before buying any ticket. Gaby’s Tour reserves the right to re-sell seats in case of customer missing the time for the meeting point. No other pickup will be available other than the meeting point and time on the ticket. Customers can rebook tickets paying the rebooking fee of €30pp.
VISA & DOCUMENTS
It is the customer responsibility to have all necessary visas, passports, permits and certificates required for their selected itinerary as well as any necessary vaccinations and to comply with all applicable laws.
DELAYS DURING THE TOUR
As soon as the tour has begun, Gaby’s Tour guides will explain the places, the itinerary, give ideas and suggestions of what to do in each place but is very important that customers return to the bus on the stated time by the guide of the tour. Punctuality is the passenger’s responsability. Our tours have a schedule and we respect everyone’s time. Any passenger who is not present in the meeting point or in the bus at the time the guide asked to come back, will be left behind and no refund will be made.
CHANGE OF VEHICLE
The company reserves the right to substitute other vehicles of similar quality, including those of other operators, for all or part of the hiring.
BREAKDOWNS AND DELAYS
The company gives its advice on journey times in good faith but does not guarantee the completion of any journey at a specific time and will not be liable for any loss or inconvenience caused by breakdown or other delay, furthermore any changes made to the agreed itinerary after the time the booking was excepted may not be possible to change due to the way our business uses a time slot system to take in bookings and if any change conflicts with this we do not guarantee to have a vehicle free to assist with this change and any financial cost to the customer who is forced to make alternative travel arrangements will be done so at the clients cost as our vehicle will be free to to the agreed trip/s at the stated time.
Where the company arranges any additional services from a secondary body at the request of a customer such as vehicles, tickets, meals, accommodation or any other services it does so as an agent for and on behalf of the customer and on the express condition that the company shall not be responsible for any loss, damage, injury or delay or in the contingence howsoever caused as a result of any such arrangements. Any T&C`s imposed by such secondary bodies through the company shall be binding on the customer as if they had directly contracted such services.
Passenger`s property – the company will not except liability for any damage to or loss of any property, which belongs to any passenger left in the vehicle. Passengers leaving any personal property on any company vehicle do so at their own risk.
CONDUCT OF PASSENGERS
Any passenger who`s conduct is disruptive or threatening towards the driver, the guide or any passenger will be removed from the vehicle on the driver`s authority. The customer will be held responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hiring.
CHILDREN ON THE TOUR – CAR SEAT & PRICE
If you are bringing any child under 5 years of age in our tours, you must know that all kids must be seated in a car seat or booster seat in the bus. Children are not allowed to travel in anyone’s lap for safety and health reasons. These car seats are not supplied by Gaby’s Tour. We may try to get it if we are told 48h prior departure. Otherwise it’s the parents or guardians’ responsability to bring it to the bus. Any children without it will not be allowed to join the tour as the driver can be fined by Gardai and it is dangerous for the kid. In this case no refund will be made. About child discount, as we work in a low price basis and have a limited number of seats, we can’t let kids go for free but we can offer a discount for children from 0 to 12 years of age. Any kid aged from 13 years old will pay normal ticket price.
PAYMENT & BOOKING FEES
Please note that a small booking fee is applied on tickets purchased by card either online or at the office. We DO NOT charge booking fees for tickets purchased in cash at our office, by bank transfer or through our agents & partners. Booking fee only occurs if you pay by card. For online payments in our website we use the Paypal System. The booking fee is 2.9%+0.35c per ticket. For card payments in our office we use SumUp Payments Ltd. The booking fee is 2.75% per ticket. Please note that Paypal fees and card machine fees are NOT refundable. In case of any refund being agreed, only the price of the ticket will be refunded, not the fees included in the transaction to purchase the ticket.
Under no circumstances can we be held responsible for weather conditions. No ticket can be cancelled or amended by you at any time on the basis of weather conditions. We accept no responsibility for weather conditions that may affect the delivery and implementation of our itinerary.
THANK YOU FOR CHOOSING GABY’S TOUR!